CSMS #63859399Thursday, January 23, 2025
System MaintenanceMedium Urgency

CSMS # 63859399 - Update - ACE Portal and ACE EDI Outage Due to Technical Issue

Type: UPDATE

CSMS # 63859399 - Update - ACE Portal and ACE EDI Outage Due to Technical Issue
U.S. Customs and Border Protection sent this bulletin at 01/23/2025 01:39 PM EST
CSMS # 63859399 - Update - ACE Portal and ACE EDI Outage Due to Technical Issue
The issue reported in CSMS # 63857455 regarding users being unable to log into ACE Portal and also issues with ACE EDI processing has been addressed.
ACE Portal is operational now and EDI processing resumed, but delays continue.
Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your
Subscriber Preferences Page
. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact
subscriberhelp.

Additional Information

Programs Affected:
ACEACE Portal