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Privacy Policy

Last updated: February 14, 2026

This Privacy Policy ("Policy") describes how CSMS Bot ("we," "us," or "our"), operated at csmsbot.com (the "Site"), collects, uses, and discloses information about you when you access or use our website, email newsletter, and related services (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree, do not use the Services.

1. Information We Collect

Information You Provide

  • Email address — provided when you subscribe to our newsletter.

We do not collect your name, payment information, phone number, or any other personal data beyond your email address.

Information Collected Automatically

  • Usage data — standard server logs including IP address, browser type, operating system, referring URLs, pages visited, and timestamps. This data is collected automatically by our hosting provider.
  • Email engagement data — our email service provider may track whether emails are delivered, opened, or clicked. This data is used solely to monitor deliverability and service quality.
  • Security verification data — we use Cloudflare Turnstile to prevent automated abuse of our subscription form. Cloudflare may collect technical data as described in their privacy policy.

Cookies

We use minimal cookies strictly necessary for site functionality (e.g., administrative session management). We do not use advertising cookies, tracking pixels, or third-party analytics cookies.

2. How We Use Your Information

We use the information we collect solely to:

  • Send you our weekly email digest and related communications you have opted into.
  • Operate, maintain, and improve the Services.
  • Monitor email deliverability and troubleshoot technical issues.
  • Prevent fraud, abuse, and unauthorized access.
  • Comply with legal obligations.

3. How We Share Your Information

We do not sell, rent, lease, or trade your personal information to any third party for any reason.

We may share information only in the following limited circumstances:

  • Service providers — we use third-party service providers to operate the Services, including Resend (email delivery), Supabase (database hosting), Vercel (website hosting), and Cloudflare (security). These providers process data on our behalf and are contractually obligated to use it only for the purpose of providing their services.
  • Legal requirements — we may disclose information if required by law, regulation, legal process, or governmental request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business transfers — in the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your email address and subscription data for as long as your subscription is active. If you unsubscribe, we retain a record of your email address and unsubscription date for our internal records and to honor your opt-out preference. You may request complete deletion of your data by contacting us.

5. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot and do not guarantee the absolute security of your information, and you provide it at your own risk.

6. Your Rights and Choices

  • Unsubscribe — you may unsubscribe from our emails at any time using the unsubscribe link included in every email we send.
  • Access and deletion — you may request access to, correction of, or deletion of your personal information by contacting us at the address below.
  • Do Not Track — we do not track users across third-party websites and therefore do not respond to Do Not Track signals.

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to: (a) know what personal information we collect, use, and disclose; (b) request deletion of your personal information; (c) opt out of the sale or sharing of your personal information (we do not sell or share your personal information); and (d) not be discriminated against for exercising your rights. To exercise these rights, contact us using the information below.

European Economic Area, United Kingdom, and Switzerland (GDPR)

If you are located in the EEA, UK, or Switzerland, our legal basis for processing your personal information is your consent (which you provide by subscribing). You have the right to withdraw consent at any time by unsubscribing. You may also have additional rights under applicable law, including the right to access, rectify, port, or erase your data, or to restrict or object to processing. To exercise these rights, contact us using the information below.

7. Third-Party Links and Content

The Services may contain links to third-party websites, including U.S. Customs and Border Protection and other government resources. We are not responsible for the privacy practices or content of any third-party sites. Your use of third-party sites is at your own risk and subject to those sites' own terms and policies.

8. Children's Privacy

The Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will promptly delete it.

9. Disclaimer of Warranties

THE SERVICES AND ALL INFORMATION PROVIDED THROUGH THE SERVICES, INCLUDING BUT NOT LIMITED TO CSMS MESSAGE CONTENT, DIGESTS, CLASSIFICATIONS, SUMMARIES, AND ANY OTHER DATA OR ANALYSIS, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, RELIABILITY, NON-INFRINGEMENT, OR AVAILABILITY.

CSMS BOT IS NOT AFFILIATED WITH, ENDORSED BY, OR SPONSORED BY U.S. CUSTOMS AND BORDER PROTECTION OR ANY OTHER GOVERNMENT AGENCY. THE CONTENT PROVIDED THROUGH THE SERVICES MAY CONTAIN ERRORS, OMISSIONS, OR INACCURACIES, INCLUDING IN AI-GENERATED SUMMARIES AND CLASSIFICATIONS. YOU SHOULD NOT RELY ON THE SERVICES AS YOUR SOLE SOURCE OF INFORMATION FOR ANY COMPLIANCE, REGULATORY, LEGAL, OR BUSINESS DECISIONS. ALWAYS VERIFY INFORMATION DIRECTLY WITH OFFICIAL GOVERNMENT SOURCES.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CSMS BOT, ITS OWNERS, OPERATORS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS (COLLECTIVELY, THE "CSMS BOT PARTIES") BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF THE CSMS BOT PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF THE CSMS BOT PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED TEN DOLLARS (US $10.00).

11. Indemnification

You agree to indemnify, defend, and hold harmless the CSMS Bot Parties from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to: (a) your use of or access to the Services; (b) your violation of this Policy or any applicable law or regulation; or (c) your violation of any rights of a third party.

12. Governing Law and Dispute Resolution

This Policy and any disputes arising out of or relating to the Services shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to this Policy shall be brought exclusively in the state or federal courts located in Pinellas County, Florida, and you consent to the personal jurisdiction of such courts.

13. Changes to This Policy

We reserve the right to modify this Policy at any time. Changes will be effective immediately upon posting the updated Policy on this page with a revised "Last updated" date. Your continued use of the Services after any changes constitutes your acceptance of the revised Policy. It is your responsibility to review this Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

CSMS Bot
5337 6th Ave N
St. Petersburg, FL 33713
Email: hello@csmsbot.com