CSMS #66769693Monday, November 10, 2025
System UpdateHigh UrgencyAction Required

Change in Submission Method for Individual Broker License Applications – November 14, 2025

CBP is automating the submission method for individual broker license applications. As of November 14, 2025, individual license applicants will complete and submit all applications and associated fees through the eCBP [ https://e.cbp.dhs.gov/ecbp/#/main ] portal. Individual license applications hand delivered, mailed, or emailed on or after November 14, 2025, will be returned to the applicant for submission through the eCBP [ https://e.cbp.dhs.gov/ecbp/#/main ] portal.
Individual broker license applicants will log into eCBP using the same login.gov account used when you applied for the Customs Broker License Exam. eCBP accepts credit card and debit card payments. No additional fees are charged for payments, and receipts are provided electronically.
The change in submission method does not confer any processing position benefit. Individual license application submissions through eCBP will place an application into the already existing queue of applications.
This change does not affect the organization license application process. The organization license application submission remains a manual process. CBP will issue guidance when the organization license application is automated in eCBP.
For more information on the eCBP portal, including FAQs and QRGs, visit the eCBP Broker [ https://e.cbp.dhs.gov/brokers/#/home ] homepage.
For policy questions regarding individual license application submission, contact the Broker Management Officer at the application processing location. Broker Management Officer Contact Information by location is found at CBP Customs Brokers [ https://www.cbp.gov/trade/programs-administration/customs-brokers ] page.
For technical questions regarding the eCBP portal, contact the RevMod Service Desk (RMSD) at revmodservicedesk@cbp.dhs.gov or call 1-800-366-8732 Ext 4670.

Additional Information

Programs Affected:
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