CSMS #66924972•Wednesday, November 26, 2025
System UpdateLow Urgency
Protecting User Data in the ACE Portal
Trade Account Owners are able to restrict access to their employee data by managing permissions through “Read Only” access in the Automated Commercial Environment Secure Data Portal (ACE Portal). For additional details and resources about these features in the ACE Portal, trade users are encouraged to review the ACE Portal Reference Sheet [ https://www.cbp.gov/document/fact-sheets/ace-portal-reference-sheet-masking-trade-user-data-ace-portal ] available at CBP.gov. For more information about ACE Portal accounts, visit the Managing an ACE [ https://www.cbp.gov/trade/automated/getting-started/portal-managing ] Secure Data Portal Account [ https://www.cbp.gov/trade/automated/getting-started/portal-managing ] webpage. For technical issues, contact the CBP ACE Account Service Desk (ASD) at (866) 530-4172 or ace.support@cbp.dhs.gov. Related Message Number(s): CSMS # 54657364 - Add/Upload Employee Feature for Broker Reporting Now Available in Modernized ACE Portal [ https://content.govdelivery.com/accounts/USDHSCBP/bulletins/3420154 ]
Additional Information
Programs Affected:
ACE Portal