CSMS # 64721388 - REMINDER: ACE Portal Training Guides Available on CBP.gov

CSMS # 64721388 - REMINDER: ACE Portal Training Guides Available on CBP.gov
U.S. Customs and Border Protection sent this bulletin at 04/11/2025 03:54 PM EDT
CSMS # 64721388 - REMINDER: ACE Portal Training Guides Available on CBP.gov
On February 22, U.S. Customs and Border Protection (CBP) completed the migration of all ACE Secure Data Portal (ACE Portal) functionality to the modernized ACE Portal. Following the migration, CBP retired the legacy ACE Portal, and
all ACE Portal functionality is now only available via the modernized platform. Any links/bookmarks previously used to access the ACE Portal should be removed and replaced with the following URL:
ace.cbp.gov
.
To help users navigate the upgraded platform, CBP published modernized ACE Portal training guides, available in the Modernized ACE Portal section of the
ACE Training and Reference Guides webpage
.
Available guides include, but are not limited to the following:
Account Types QRG
User Management QRG
Cross Account Access QRG
For a full list of the training guides, visit the
ACE Training and Reference Guides webpage
.
Users are encouraged to review the available training guides before contacting the CBP’s help desk to request assistance.
Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your
Subscriber Preferences Page
. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact
subscriberhelp.