CSMS # 65313729 - FDA Downtime June 21, 2025, 10 PM Eastern through June 22, 2025, 6 AM Eastern

CSMS # 65313729 - FDA Downtime June 21, 2025, 10 PM Eastern through June 22, 2025, 6 AM Eastern
U.S. Customs and Border Protection sent this bulletin at 06/12/2025 09:00 AM EDT
CSMS # 65313729 - FDA Downtime June 21, 2025, 10 PM Eastern through June 22, 2025, 6 AM Eastern
**Extended FDA outage: plan ahead**
Due to a critical downstream database upgrade, the interface between the U.S. Food and Drug Administration (FDA) and U.S. Customs and Border Protection (CBP) will be down during the following period:
Start:
Saturday, June 21, 2025, 10:00PM ET
End:
Sunday, June 22, 2022, 6:00AM ET
During this time:
FDA will not process any inbound entries or outbound messages.
Status messages generated during this window will be queued and sent to CBP when the interface is restored.
Do not resubmit entries as this will increase the processing time to catch up when the interface is restored.
Prior Notice impact during this time:
The Prior Notice System Interface (PNSI) will be operational during the outage window.
Prior Notices can be submitted via the Automated Broker Interface (ABI)/Automated Commercial Environment (ACE); but will be queued during the outage window.
There may be a delay in review of Prior Notices. This delay may lead to Prior Notices being reviewed beyond expected timeframes (Truck/Land: 2 hours, Rail/Air: 4 hours, Sea: 8 hours).
Please file your Prior Notices early to mitigate the impact of the delay.
Please do not resubmit entries as this will cause additional delays
For additional details, see
Prior Notice Contingency Scenario 1:
Prior Notice Contingency Scenario 1
For questions regarding Prior Notice,
or with perishable shipments
, please contact the FDA's Division of Targeting and Analysis (DTA), formerly DFDT. DTA can be reached 24/7/365 at (866) 521-2297 or
prior.notice@fda.hhs.gov
.
For ACE inquiries, contact FDA ACE Support,
ACE_Support@fda.hhs.gov
, Monday - Friday, 8AM-8PM
Update your subscriptions, modify your password or e-mail address, or stop subscriptions at any time on your
Subscriber Preferences Page
. You will need to use your e-mail address to log in. If you have questions or problems with the subscription service, please contact
subscriberhelp.