CSMS #51148418
System MaintenanceHigh urgency
ACE Trade/PGA users are not able to access the Legacy ACE Portal
CSMS #51148418 - ACE Trade/PGA users are not able to access the Legacy ACE Portal
U.S. Customs and Border Protection sent this bulletin at 02/26/2022 12:45 PM EST
Trade and PGA Users logging into the Legacy ACE Portal are not able use the Legacy ACE Portal. Users of the Modernized Portal are able to log in and do work except be able to launch the Legacy ACE Portal from the References Tab. No EDI Processing is impacted at this time.
CBP Technical support Team troubleshooting the Legacy ACE Portal Login Issues. A resolved message will be issued once the issue is resolved.
Additional Information
Programs Affected:
ACEACE Portal