Broker Courtesy Notices for CBP Forms

CSMS # 53522836 - Broker Courtesy Notices for CBP Forms U.S. Customs and Border Protection sent this bulletin at 10/05/2022 02:17 PM EDT CSMS # 53522836 - Broker Courtesy Notices for CBP Forms With the release of the ACE Forms Module in April 2022, CBP is sending brokers a courtesy copy of CBP Form 28, 29 or 4647 when they are issued. To ensure the courtesy copy is not filtered into a junk folder, please include acenotifyservice@cbp.dhs.gov as a verified email address. To receive these courtesy copies, brokers must: Have an email address in the sub-account of their ACE Portal account, and Have “Portal” or “Mail, Portal” selected as their Mode of Communication. The ACE Forms Module will notify CBP Entry and Import Specialists when the broker listed on the entry is not set up to receive an email. In those instances, they will continue to follow their current procedures regarding broker notification.