CSMS #53441417
Action requiredPolicy GuidanceMedium urgency
Protest Supporting Documentation Reminder
Type: REMINDER
CSMS # 53441417 - Protest Supporting Documentation Reminder
U.S. Customs and Border Protection sent this bulletin at 09/28/2022 03:16 PM EDT
CSMS # 53441417 - Protest Supporting Documentation Reminder
This is a reminder that supporting documentation for protests should not be emailed to CBP or uploaded to the Document Imaging System (DIS). All supporting documentation for a protest must be uploaded to the protest record in the ACE Protest Module.
CBP is aware of, and working to resolve, a Protest Module issue where an error message is returned when supporting documentation is attempting to be uploaded. CSMS 53360984, linked below, advised protest filers receiving the error to create the protest without uploading supporting documentation and to upload documents once the issue is resolved.
CSMS # 53360984 - *UPDATE* ACE Protest Module Server Error When Uploading Documents Issue (
Additional Information
Programs Affected:
ACEACE PortalDIS