ACE Statements – SU messages

CSMS #48956996 - ACE Statements – SU messages U.S. Customs and Border Protection sent this bulletin at 08/02/2021 12:56 PM EDT CSMS #48956996 - ACE Statements – SU messages On Sunday August 1, 2021, there was an issue that impacted Statements SU messages that resulted in users receiving ACE System Failures (ASFs). This issue has been resolved. Users who received the ACE System Failure yesterday will need to resubmit the SU messages. For all technical issues, please contact the CBP Technology Service Desk (TSD) at 1-800-927-8729 or at cbp.technology.service.desk@cbp.dhs.gov . Questions or concerns can also be directed to Entry Summary, Accounts & Revenue Division (ESAR) at esar@cbp.dhs.gov .