ACE Portal Modernization: Account Restoration Login Window Extending to 72 Hours

CSMS # 61213383 - ACE Portal Modernization: Account Restoration Login Window Extending to 72 Hours U.S. Customs and Border Protection sent this bulletin at 07/01/2024 12:12 PM EDT CSMS # 61213383 - ACE Portal Modernization: Account Restoration Login Window Extending to 72 Hours On June 30, 2024, U.S. Customs and Border Protection (CBP) extended the ACE Portal account restoration window from same-day to 72 hours. Now, when an ACE Portal account is reactivated, the affected account user has 72 hours from the time of reactivation to log into the reactivated account. If the user does not login within 72 hours, the account will become disabled again. For ACE Portal account support, contact ACE.Support@cbp.dhs.gov .