CSMS #58798886
System MaintenanceMedium urgency

Microsoft Edge Autofill Issue Impacting ACE Protest Application

CSMS # 58798886 - Microsoft Edge Autofill Issue Impacting ACE Protest Application U.S. Customs and Border Protection sent this bulletin at 12/21/2023 12:31 PM EST CSMS # 58798886 - Microsoft Edge Autofill Issue Impacting ACE Protest Application ACE Protest users are encountering issues when Autofill is turned on in Microsoft Edge. The technical team is actively investigating these issues. Until there is a resolution, all users are advised to turn off Autofill in Microsoft Edge before using the Protest application.  Please follow these steps to turn off autofill: Open Microsoft Edge Click on the three dots (…) from the right top corner. Select Settings from the drop-down menu. In the search box on the left type in ‘autofill’ Select Personal Info in the right panel. You will then see Save and fill basic info and automatically fill my info on sign up forms. Turn the 2 buttons to the right off each off Open new session and launch Protest application. Once these issues are resolved, a follow-up CSMS will be issued. Questions or concerns should be directed to Entry Summary, Accounts & Revenue Division (ESAR) at esar@cbp.dhs.gov .

Additional Information

Programs Affected:
ACEACE Portal