CSMS #50645633
System MaintenanceLow urgency

ACE Portal Logoff screen issue

CSMS #50645633 - ACE Portal Logoff screen issue U.S. Customs and Border Protection sent this bulletin at 01/09/2022 09:09 AM EST CSMS #50645633 - ACE Portal Logoff screen issue CBP is aware of the anomaly with the log off button for the ACE Portal. As a temporary solution when selecting the logoff button, it will send the user to a page with an error message, at this point the user can either close the browser window or select the refresh button on the browser to officially log out. The CBP Technical support team is addressing this issue and will send out a notification when resolved.

Additional Information

Programs Affected:
ACE Portal