*UPDATE* ACE Protest Module Server Error When Uploading Documents Issue

CSMS # 53360984 - *UPDATE* ACE Protest Module Server Error When Uploading Documents Issue U.S. Customs and Border Protection sent this bulletin at 09/21/2022 03:48 PM EDT CSMS # 53360984 - *UPDATE* ACE Protest Module Server Error When Uploading Documents Issue ACE technical staff are still actively working to fix the server error issue when attempting to upload documents in the Protest application. For users where this upload issue is blocking Protest creation, we recommend creating the Protest without attachments for now and add the attachments once the issue is fixed and the upload is working consistently. We are working to get this issue resolved as quickly as possible and apologize for any inconvenience. A follow-up CSMS will be issued once the issue is fixed. Questions or concerns should be directed to Entry Summary, Accounts & Revenue Division (ESAR) at esar@cbp.dhs.gov .