CSMS #50600188
PGA UpdateLow urgency

FDA ACE Support: Phone Service Discontinued

CSMS #50600188 - FDA ACE Support: Phone Service Discontinued U.S. Customs and Border Protection sent this bulletin at 01/05/2022 11:27 AM EST CSMS #50600188 - FDA ACE Support: Phone Service Discontinued As previously announced, the Food and Drug Administration’s (FDA) ACE Support phone number has been discontinued effective January 1, 2022. Due to a low volume of calls FDA no longer supports the phone numbers associated with ACE Support. If an inquiry cannot be resolved via email, ACE Support team members will contact the inquirer via telephone. FDA ACE Support hours and email remain unchanged: Monday-Friday, excluding federal holidays, 8AM-8PM Eastern ACE_Support@fda.hhs.gov . Related messages: #49963220, #50259561

Additional Information

Programs Affected:
ACE
PGAs Affected:
FDA
Effective Date:January 1, 2022