HA Query incorrectly returning NOT ON FILE OR EXPIRED

CSMS # 56304087 - HA Query incorrectly returning NOT ON FILE OR EXPIRED U.S. Customs and Border Protection sent this bulletin at 05/17/2023 03:53 PM EDT CSMS # 56304087 - HA Query incorrectly returning NOT ON FILE OR EXPIRED CBP is aware that the ACE ABI application HA is incorrectly returning NOT ON FILE OR EXPIRED message when the query is for full 8 digit HTS numbers. A workaround to find the HTS information is to query a partial HTS# (i.e., 6 digits). This issue is causing some filers to receive rejects for EST DUTY/CALC'D DUTY MISMATCH. If this happens, filers should verify the correct duty rates are being transmitted. This issue is being addressed as emergency fix tomorrow morning.