FDA Scheduled Maintenance Saturday, July 24, 2021, 11:00PM EST to June 25, 2021, 1:00AM EST

CSMS #48871260 - FDA Scheduled Maintenance Saturday, July 24, 2021, 11:00PM EST to June 25, 2021, 1:00AM EST U.S. Customs and Border Protection sent this bulletin at 07/23/2021 10:15 AM EDT CSMS #48871260 - FDA Scheduled Maintenance Saturday, July 24, 2021, 11:00PM EST to June 25, 2021, 1:00AM EST Due to scheduled upgrades on the FDA Prior Notice systems, processing of FDA Prior Notice of Imported Food will be down during the following period: Start : Saturday, July 24, 2021, 11:00PM EST End: Sunday, July 25, 2021, 1:00AM EST During this time: • FDA will not process any inbound prior notices or outbound messages. • Prior Notice status messages generated during this window will be queued and sent to CBP when the updates are complete. • Do not resubmit Prior Notice as this will increase the processing time to catch up when the updates are complete. Prior Notice impact during this time: • Prior Notices can be submitted via both the Prior Notice System Interface (PNSI) as well as the Automated Broker Interface (ABI)/Automated Commercial Environment (ACE); PNSI will be operational during the outage window. • There may be a delay in review of Prior Notices. This delay may lead to Prior Notices being reviewed beyond expected timeframes (Truck/Land: 2 hours, Rail/Air: 4 hours, Sea: 8 hours). Please file your Prior Notices early to mitigate the impact of the delay. • Please do not resubmit Prior Notice as this will cause additional delays. For additional details, see Prior Notice Contingency Scenario 1: Prior Notice Contingency Scenario 1 For questions regarding Prior Notice, or with perishable shipments , please contact the FDA's Division of Food Defense Targeting (DFDT). The DFDT can be reached 24/7/365 at (866) 521-2297 or prior.notice@fda.hhs.gov For ACE inquiries, contact FDA ACE Support, 877-345-1101, ACE_Support@fda.hhs.gov . ACE Support Hours: Monday - Friday, 8AM-8PM