CSMS #51093976
System MaintenanceLow urgency
Issue Launching Multi Modal Manifest from the Modernized ACE Portal
Issue Launching Multi Modal Manifest from the Modernized ACE Portal
Issue Launching Multi Modal Manifest from the Modernized ACE Portal
U.S. Customs and Border Protection sent this bulletin at 02/21/2022 12:00 PM EST
Some CBP officers reported issues launching the Multi Modal Manifest Application once they were able to launch Legacy ACE from the "Legacy Portal" link on the References Tab in the Modernized Portal.
If you have are having an issue launching the MMM applet from Internet Explorer or Microsoft Edge in the above scenario, please go to ace.cbp.dhs.gov to login using your username and password. While the Modernized ACE Portal is the preferred way to Login to ACE Portal, you are able to use this method while teams identify root cause of the issue.
Additional Information
Programs Affected:
ACEACE Portal