Delay in processing Document Image System (DIS) Submissions via Email

CSMS # 61786596 - Delay in processing Document Image System (DIS) Submissions via Email U.S. Customs and Border Protection sent this bulletin at 08/14/2024 11:00 AM EDT CSMS # 61786596 - Delay in processing Document Image System (DIS) Submissions via Email U.S. Customs and Border Protection (CBP) is aware of delays in responding to emails sent to the Docs@cbp.dhs.gov DIS inbox. The emails are processing but working through a backlog. Please do not resubmit emails. For questions, please contact ITDSsupport@cbp.dhs.gov .